play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5416203169
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their winnings but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This step is crucial for the verification process. Ensure you have all necessary information readily available to complete the KYC requirements efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
New players are welcomed with attractive welcome bonuses, and our loyalty program rewards regular customers with exclusive benefits and promotions. Our responsive customer support team is available 24/7, providing assistance with any questions or concerns, ensuring that your time with us is nothing short of exceptional. Join us today to explore a thrilling online gaming world where luck meets luxury!
Welcome to play exchange, your ultimate online casino destination where excitement and opportunity intertwine! At play exchange, we take pride in offering a premium gaming experience tailored to both novice and experienced players. Dive into a vast array of games, ranging from classic slots and table games like blackjack, roulette, and poker, to the latest immersive live dealer options that bring the authentic casino atmosphere directly to your screen. With our comprehensive gaming portfolio, you'll have access to a diverse range of titles to suit every taste and preference. From the thrill of spinning reels to the strategy of card games, our collection provides endless entertainment options. Our live dealer games, in particular, offer a unique and thrilling experience, mimicking the excitement of a traditional casino without ever leaving your home. Whether you're a newcomer to online gaming or a seasoned player, our user-friendly interface and intuitive navigation ensure that you'll find your way around with ease. Our dedicated customer support team is always available to assist with any queries or concerns, providing a seamless and enjoyable gaming experience. At play exchange, we're committed to providing a safe and secure environment for all our players. Our state-of-the-art encryption technology and strict gaming regulations ensure that your personal and financial information remains protected at all times. So why wait? Join the play exchange community today and discover a world of excitement, opportunity, and endless entertainment options. Get ready to experience the thrill of online gaming like never before!